Fire & Odor Restoration Certification Quiz
Two tracks (Basic + Advanced), instant feedback, and certification-style scoring. Recommended passing score: Basic ≥ 8/10, Advanced ≥ 8/10, and Overall ≥ 16/20.
Note: This quiz tests key concepts from the Artemis Insights Live discussion, including the four-phase fire/odor workflow and the disciplined use of two-part chemistry (Bio-Oxygen Chem Decon) during surface restoration.
Basic Track (10 Questions)
1) Why are fire and odor losses considered more complex than water losses?
A. They always involve reconstruction
B. They are more expensive by default
C. They involve soot, odor penetration, and indoor air quality challenges
D. They require demolition in all cases
Correct. Fire losses introduce soot contamination and microscopic odor particles that can persist and re-enter the airspace if not treated with a disciplined process.
Not quite. The key difference is the combination of soot contamination, odor penetration, and air-quality impacts that require a structured approach.
2) When is the technical and financial success of a fire job largely determined?
A. After demolition
B. At final inspection
C. During reconstruction
D. In the first 24 hours (Day One)
Correct. Day One discipline (documentation, stabilization, early air-quality and soot/odor control) sets the technical and financial trajectory.
Not quite. The discussion emphasized that Day One decisions and documentation drive outcomes and profitability.
3) What is the primary objective of “Day One” activities?
A. Begin reconstruction immediately
B. Establish control, document the loss, and improve air quality
C. Remove all contents from the structure
D. Seal all surfaces with paint or primer
Correct. Day One is about control, documentation, and early mitigation steps that stabilize the environment and reduce claim friction.
Not quite. Day One is primarily stabilization: control the loss, document thoroughly, and improve conditions (including air quality).
4) What are “soot tags”?
A. Inventory labels placed on damaged contents
B. Chemical residue left by cleaning agents
C. Web-like soot deposits often found at wall/ceiling transitions
D. Indicators that demolition is required
Correct. Removing soot tags early improves cleanliness and creates visible momentum for the homeowner.
Not quite. Soot tags are visible soot formations (often web-like) commonly seen at wall/ceiling transitions.
5) Why is corrosion control important early after a fire?
A. To prepare surfaces for painting
B. To improve the smell of the structure
C. To meet insurance requirements
D. To reduce secondary damage caused by acidic soot
Correct. Fire residues can be acidic; corrosion control reduces secondary deterioration on metals and fixtures.
Not quite. Corrosion control is primarily about preventing secondary damage from acidic soot residues—not aesthetics.
6) Which factor is least relevant when deciding whether to clean or remove materials?
A. Heat intensity
B. Duration of exposure
C. Water involvement
D. Homeowner décor preferences
Correct. Clean vs. demo is a technical decision driven by exposure conditions and contamination—not décor.
Not quite. The key factors are heat, duration, and water involvement—not subjective preferences.
7) Why is “demo everything” considered a poor strategy?
A. It increases insurance scrutiny
B. It often destroys value and margin unnecessarily
C. It violates safety standards
D. It delays adjuster approval
Correct. Over-demolition erodes margins and can remove materials that were technically cleanable.
Not quite. The main issue is unnecessary removal of cleanable materials—creating avoidable cost and margin loss.
8) Which phase focuses on cleaning, disinfecting, and deodorizing surfaces?
A. Phase 1 – Day One
B. Phase 2 – Demolition
C. Phase 3 – Surfaces
D. Phase 4 – Volume Airspace
Correct. Phase 3 is the systematic surface workflow—where chemistry + agitation + dwell time matter.
Not quite. Surface cleaning/disinfection/deodorization is Phase 3 in the four-phase framework.
9) Why is painting over smoke odor discouraged?
A. Paint can damage drywall
B. Odor particles can migrate back into the airspace
C. Paint is not insurance-approved
D. Paint traps moisture
Correct. If residues aren’t neutralized, microscopic odor sources can re-enter the airspace later.
Not quite. The core issue is recurrence—odor particles can migrate back into the airspace if not removed/neutralized first.
10) What is the main purpose of Phase 4: Volume Airspace?
A. Final airspace and crevice treatment
B. Structural evaluation
C. Contents inventory
D. Estimating and documentation
Correct. Phase 4 completes the job with finishing airspace treatment and hard-to-reach interfaces to reduce residual odor risk.
Not quite. Phase 4 is the final airspace/crevice treatment stage, not documentation or demolition.
Advanced Track (10 Questions)
11) Which two factors most strongly drive the clean-versus-demo decision?
A. Insurance limits and labor availability
B. Building age and construction type
C. Heat intensity and duration of exposure
D. Adjuster preference and timeline
Correct. Heat intensity and event duration drive penetration and cleanability thresholds.
Not quite. The discussion emphasized heat intensity and duration as the primary drivers for clean vs. remove.
12) What is the primary risk of sealing surfaces before proper cleaning/neutralization?
A. Paint adhesion failure
B. Insurance claim denial
C. Increased corrosion
D. Odor recurrence due to microscopic particle migration
Correct. If odor sources remain, they can migrate back into the airspace and create callbacks.
Not quite. The core issue is recurrence—microscopic odor particles can return to the airspace if not neutralized first.
13) How is Artemis Bio-Oxygen Chem Decon positioned in the workflow?
A. A one-step deodorizer with no dwell time
B. A two-part A/B chemistry applied with agitation and meaningful dwell time
C. A fogging-only solution
D. A coating applied after painting
Correct. The emphasis is on disciplined application: agitation + dwell time + thorough surface workflow to address residues and odor sources.
Not quite. The discussion described a two-part A/B chemistry used with agitation and meaningful dwell time during surface restoration.
14) Why is meaningful dwell time emphasized when using professional restoration chemistry?
A. To comply with safety regulations
B. To reduce labor costs
C. To allow chemistry to fully clean and neutralize residues
D. To prevent surface damage
Correct. Dwell time supports thorough cleaning and neutralization—critical for long-term odor control.
Not quite. The point of dwell time is to let chemistry do its work—cleaning and neutralizing residues rather than masking them.
15) What role does thermal fogging play?
A. It replaces surface cleaning entirely
B. It is only used for contents
C. It can be used early for airspace control and later as a finishing step in crevices
D. It is used only after reconstruction
Correct. The concept is early stabilization + later finishing where access is limited.
Not quite. Fogging is positioned as both an early airspace tool and a later finishing step for tight interfaces.
16) Why is HVAC duct cleaning commonly recommended after a fire?
A. To improve airflow efficiency
B. Because it is required by building code
C. To remove soot/odor that can be redistributed through the system
D. To prepare ducts for sealing
Correct. HVAC can redistribute contamination and odor; duct cleaning is often part of a comprehensive odor-control plan.
Not quite. The key reason is preventing redistribution of soot/odor through HVAC pathways.
17) What is a key advantage of cleaning (when technically appropriate) vs. demolition?
A. Faster insurance approval
B. Lower equipment costs
C. Reduced documentation requirements
D. Preserved value and improved project margins
Correct. Skilled cleaning preserves structures/finishes and improves margins while reducing unnecessary rebuild scope.
Not quite. The advantage is preserving value and margin by restoring cleanable materials instead of removing them.
18) Why is documentation emphasized throughout the process?
A. It satisfies homeowner expectations
B. It supports defensible scope and payment justification
C. It reduces labor time
D. It replaces the need for estimating software
Correct. Documentation makes the work defensible, reduces friction, and supports timely approvals and payment.
Not quite. The primary purpose is defensibility: scope justification for approval and payment.
19) Who should evaluate structural integrity if it is in question after a fire?
A. The restoration crew
B. The insurance adjuster
C. A properly credentialed professional (e.g., engineer)
D. The homeowner
Correct. Structural questions require credentialed assessment and sign-off.
Not quite. Structural integrity evaluation should be done by properly credentialed professionals.
20) Which statement best reflects the philosophy emphasized in the discussion?
A. Fire restoration success depends on speed
B. Odor problems are unavoidable
C. Experience matters more than process
D. Discipline and process remove uncertainty
Correct. The theme is repeatability: process discipline reduces uncertainty and improves outcomes.
Not quite. The guiding idea is disciplined process—repeatable, defensible execution.
Grade & View Results
Reset Quiz
Results
Basic: / 10 | Advanced: / 10 | Overall: / 20
Certification Status: Passed. Next recommended steps:
Product Education: Bio-Oxygen Chem Decon (Two-Part A/B) – Learn applications & use cases Request Training: Schedule a 30-minute technical training for your team Watch More: Artemis Insights Live – Fire & Odor episode library
Optional: Add a certificate download link here if you host a PDF (e.g., “Download Certificate”).
Certification Status: Not passed yet. Recommended remediation steps:
Training Path: Fire & Odor Restoration Fundamentals (recommended before retaking) Product Education: Bio-Oxygen Chem Decon – Proper dwell time, agitation, and workflow placement Get Help: Request a technical consult for your next fire or odor loss
Tip: Retake after reviewing Day One stabilization priorities, clean vs. demo decision drivers, and the Phase 3 surfaces workflow.
Two tracks (Basic + Advanced), instant feedback, and certification-style scoring. Recommended passing score: Basic ≥ 8/10, Advanced ≥ 8/10, and Overall ≥ 16/20.
Note: This quiz tests key concepts from the Artemis Insights Live discussion, including the four-phase fire/odor workflow and the disciplined use of two-part chemistry (Bio-Oxygen Chem Decon) during surface restoration.
Basic Track (10 Questions)
1) Why are fire and odor losses considered more complex than water losses?
A. They always involve reconstruction
B. They are more expensive by default
C. They involve soot, odor penetration, and indoor air quality challenges
D. They require demolition in all cases
Correct. Fire losses introduce soot contamination and microscopic odor particles that can persist and re-enter the airspace if not treated with a disciplined process.
Not quite. The key difference is the combination of soot contamination, odor penetration, and air-quality impacts that require a structured approach.
2) When is the technical and financial success of a fire job largely determined?
A. After demolition
B. At final inspection
C. During reconstruction
D. In the first 24 hours (Day One)
Correct. Day One discipline (documentation, stabilization, early air-quality and soot/odor control) sets the technical and financial trajectory.
Not quite. The discussion emphasized that Day One decisions and documentation drive outcomes and profitability.
3) What is the primary objective of “Day One” activities?
A. Begin reconstruction immediately
B. Establish control, document the loss, and improve air quality
C. Remove all contents from the structure
D. Seal all surfaces with paint or primer
Correct. Day One is about control, documentation, and early mitigation steps that stabilize the environment and reduce claim friction.
Not quite. Day One is primarily stabilization: control the loss, document thoroughly, and improve conditions (including air quality).
4) What are “soot tags”?
A. Inventory labels placed on damaged contents
B. Chemical residue left by cleaning agents
C. Web-like soot deposits often found at wall/ceiling transitions
D. Indicators that demolition is required
Correct. Removing soot tags early improves cleanliness and creates visible momentum for the homeowner.
Not quite. Soot tags are visible soot formations (often web-like) commonly seen at wall/ceiling transitions.
5) Why is corrosion control important early after a fire?
A. To prepare surfaces for painting
B. To improve the smell of the structure
C. To meet insurance requirements
D. To reduce secondary damage caused by acidic soot
Correct. Fire residues can be acidic; corrosion control reduces secondary deterioration on metals and fixtures.
Not quite. Corrosion control is primarily about preventing secondary damage from acidic soot residues—not aesthetics.
6) Which factor is least relevant when deciding whether to clean or remove materials?
A. Heat intensity
B. Duration of exposure
C. Water involvement
D. Homeowner décor preferences
Correct. Clean vs. demo is a technical decision driven by exposure conditions and contamination—not décor.
Not quite. The key factors are heat, duration, and water involvement—not subjective preferences.
7) Why is “demo everything” considered a poor strategy?
A. It increases insurance scrutiny
B. It often destroys value and margin unnecessarily
C. It violates safety standards
D. It delays adjuster approval
Correct. Over-demolition erodes margins and can remove materials that were technically cleanable.
Not quite. The main issue is unnecessary removal of cleanable materials—creating avoidable cost and margin loss.
8) Which phase focuses on cleaning, disinfecting, and deodorizing surfaces?
A. Phase 1 – Day One
B. Phase 2 – Demolition
C. Phase 3 – Surfaces
D. Phase 4 – Volume Airspace
Correct. Phase 3 is the systematic surface workflow—where chemistry + agitation + dwell time matter.
Not quite. Surface cleaning/disinfection/deodorization is Phase 3 in the four-phase framework.
9) Why is painting over smoke odor discouraged?
A. Paint can damage drywall
B. Odor particles can migrate back into the airspace
C. Paint is not insurance-approved
D. Paint traps moisture
Correct. If residues aren’t neutralized, microscopic odor sources can re-enter the airspace later.
Not quite. The core issue is recurrence—odor particles can migrate back into the airspace if not removed/neutralized first.
10) What is the main purpose of Phase 4: Volume Airspace?
A. Final airspace and crevice treatment
B. Structural evaluation
C. Contents inventory
D. Estimating and documentation
Correct. Phase 4 completes the job with finishing airspace treatment and hard-to-reach interfaces to reduce residual odor risk.
Not quite. Phase 4 is the final airspace/crevice treatment stage, not documentation or demolition.
Advanced Track (10 Questions)
11) Which two factors most strongly drive the clean-versus-demo decision?
A. Insurance limits and labor availability
B. Building age and construction type
C. Heat intensity and duration of exposure
D. Adjuster preference and timeline
Correct. Heat intensity and event duration drive penetration and cleanability thresholds.
Not quite. The discussion emphasized heat intensity and duration as the primary drivers for clean vs. remove.
12) What is the primary risk of sealing surfaces before proper cleaning/neutralization?
A. Paint adhesion failure
B. Insurance claim denial
C. Increased corrosion
D. Odor recurrence due to microscopic particle migration
Correct. If odor sources remain, they can migrate back into the airspace and create callbacks.
Not quite. The core issue is recurrence—microscopic odor particles can return to the airspace if not neutralized first.
13) How is Artemis Bio-Oxygen Chem Decon positioned in the workflow?
A. A one-step deodorizer with no dwell time
B. A two-part A/B chemistry applied with agitation and meaningful dwell time
C. A fogging-only solution
D. A coating applied after painting
Correct. The emphasis is on disciplined application: agitation + dwell time + thorough surface workflow to address residues and odor sources.
Not quite. The discussion described a two-part A/B chemistry used with agitation and meaningful dwell time during surface restoration.
14) Why is meaningful dwell time emphasized when using professional restoration chemistry?
A. To comply with safety regulations
B. To reduce labor costs
C. To allow chemistry to fully clean and neutralize residues
D. To prevent surface damage
Correct. Dwell time supports thorough cleaning and neutralization—critical for long-term odor control.
Not quite. The point of dwell time is to let chemistry do its work—cleaning and neutralizing residues rather than masking them.
15) What role does thermal fogging play?
A. It replaces surface cleaning entirely
B. It is only used for contents
C. It can be used early for airspace control and later as a finishing step in crevices
D. It is used only after reconstruction
Correct. The concept is early stabilization + later finishing where access is limited.
Not quite. Fogging is positioned as both an early airspace tool and a later finishing step for tight interfaces.
16) Why is HVAC duct cleaning commonly recommended after a fire?
A. To improve airflow efficiency
B. Because it is required by building code
C. To remove soot/odor that can be redistributed through the system
D. To prepare ducts for sealing
Correct. HVAC can redistribute contamination and odor; duct cleaning is often part of a comprehensive odor-control plan.
Not quite. The key reason is preventing redistribution of soot/odor through HVAC pathways.
17) What is a key advantage of cleaning (when technically appropriate) vs. demolition?
A. Faster insurance approval
B. Lower equipment costs
C. Reduced documentation requirements
D. Preserved value and improved project margins
Correct. Skilled cleaning preserves structures/finishes and improves margins while reducing unnecessary rebuild scope.
Not quite. The advantage is preserving value and margin by restoring cleanable materials instead of removing them.
18) Why is documentation emphasized throughout the process?
A. It satisfies homeowner expectations
B. It supports defensible scope and payment justification
C. It reduces labor time
D. It replaces the need for estimating software
Correct. Documentation makes the work defensible, reduces friction, and supports timely approvals and payment.
Not quite. The primary purpose is defensibility: scope justification for approval and payment.
19) Who should evaluate structural integrity if it is in question after a fire?
A. The restoration crew
B. The insurance adjuster
C. A properly credentialed professional (e.g., engineer)
D. The homeowner
Correct. Structural questions require credentialed assessment and sign-off.
Not quite. Structural integrity evaluation should be done by properly credentialed professionals.
20) Which statement best reflects the philosophy emphasized in the discussion?
A. Fire restoration success depends on speed
B. Odor problems are unavoidable
C. Experience matters more than process
D. Discipline and process remove uncertainty
Correct. The theme is repeatability: process discipline reduces uncertainty and improves outcomes.
Not quite. The guiding idea is disciplined process—repeatable, defensible execution.
Grade & View Results
Reset Quiz
Results
Basic: / 10 | Advanced: / 10 | Overall: / 20
Certification Status: Passed. Next recommended steps:
Product Education: Bio-Oxygen Chem Decon (Two-Part A/B) – Learn applications & use cases Request Training: Schedule a 30-minute technical training for your team Watch More: Artemis Insights Live – Fire & Odor episode library
Optional: Add a certificate download link here if you host a PDF (e.g., “Download Certificate”).
Certification Status: Not passed yet. Recommended remediation steps:
Training Path: Fire & Odor Restoration Fundamentals (recommended before retaking) Product Education: Bio-Oxygen Chem Decon – Proper dwell time, agitation, and workflow placement Get Help: Request a technical consult for your next fire or odor loss
Tip: Retake after reviewing Day One stabilization priorities, clean vs. demo decision drivers, and the Phase 3 surfaces workflow.